Privacy Policy

Introduction

At Bulldogs Heating & Air ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bulldogshvac.com, use our services, or communicate with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name, email address, mailing address, and phone number
• Billing and payment information
• Service history and preferences
• Information provided in communications with us

Non-Personal Information

We may also collect non-personal information about your interactions with our website, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited and time spent on those pages
• Referring websites or sources

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending service notifications and updates
• Responding to your comments, questions, and requests
• Sending marketing communications about our products and services
• Analyzing usage patterns to enhance user experience
• Protecting our rights, property, or safety, and that of our customers or others
• Complying with legal obligations

Information Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect and defend our rights or property, or the safety of our customers or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable the website to remember choices you make and provide enhanced features.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant content and advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information we hold.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They are subject to duties of confidentiality and will only process your personal information on our instructions.

Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: