Terms of Service

Introduction

Welcome to Bulldogs Heating & Air. These Terms of Service ("Terms") govern your use of our website, services, and products. Our website is located at bulldogshvac.com ("Website") and our heating, ventilation, and air conditioning services ("Services") are provided by Bulldogs Heating & Air ("we," "us," or "our").

These Terms outline the rules and regulations for using our Website and Services, as well as the relationship between you as the customer or website visitor and Bulldogs Heating & Air.

Acceptance of Terms

By accessing our Website or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

We reserve the right to modify these Terms at any time. Your continued use of our Website or Services after any changes indicates your acceptance of the modified Terms.

Service Descriptions

Bulldogs Heating & Air provides a range of HVAC services, including but not limited to:

• HVAC system installation, repair, and maintenance
• Air conditioning services
• Heating services
• Indoor air quality solutions
• Emergency HVAC services
• HVAC system inspections and consultations

Service descriptions on our Website are for informational purposes only. The specific scope of work, pricing, and other details will be provided in a written estimate or service agreement before any work begins.

We strive to provide accurate information about our Services, but we reserve the right to make changes to our service offerings, pricing, and availability without notice.

User Responsibilities

Website Use

When using our Website, you agree to:

• Provide accurate and complete information when filling out forms
• Not use the Website for any unlawful purpose or in any way that might damage, disable, or impair the Website
• Not attempt to gain unauthorized access to any part of our Website, server, or database
• Not introduce viruses, trojans, worms, or other malicious code to our Website

Service Appointments

When scheduling and receiving our Services, you agree to:

• Provide accurate information about your HVAC system and service needs
• Grant our technicians reasonable access to your property and HVAC equipment
• Ensure a safe working environment for our technicians
• Be present or have an authorized representative (18 years or older) present during service appointments
• Secure pets and valuables during service appointments
• Notify us at least 24 hours in advance if you need to cancel or reschedule an appointment

Billing and Payment Terms

Estimates and Pricing

We provide written estimates before beginning any work. Estimates are based on our assessment of your needs and may change if additional issues are discovered during service. We will notify you and obtain your approval before performing any additional work that would increase the cost beyond the original estimate.

Payment Methods

We accept various payment methods, including credit cards, debit cards, checks, and cash. Specific payment options will be communicated to you before service is provided.

Payment Terms

Payment is due upon completion of service unless alternative arrangements have been made in advance. For larger projects or installations, we may require a deposit before beginning work, with the balance due upon completion.

Financing

Financing options may be available for qualifying customers. Financing is subject to approval by third-party lenders and their terms and conditions.

Late Payments

Late payments may incur additional fees. Accounts more than 30 days past due may be referred to a collection agency. You agree to pay all costs of collection, including reasonable attorney's fees.

Warranties and Disclaimers

Service Warranty

We provide a limited warranty on our labor for a specified period after service completion. Equipment and parts are covered by manufacturers' warranties. Specific warranty terms will be provided in writing at the time of service.

Warranty Exclusions

Our warranties do not cover:

• Damage caused by misuse, abuse, or neglect
• Issues resulting from unauthorized repairs or modifications
• Normal wear and tear
• Acts of God or natural disasters
• Problems caused by power surges or electrical issues
• Issues resulting from failure to perform recommended maintenance

Website Disclaimer

Our Website is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our Website, the information contained on it, or its accuracy, completeness, or reliability.

Limitation of Liability

To the maximum extent permitted by law, Bulldogs Heating & Air shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our Website or Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our Website
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Website

Our total liability for any claims under these Terms shall not exceed the amount you paid to us for Services in the past six months.

Intellectual Property Rights

The Website and all of its original content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Bulldogs Heating & Air and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.

The Bulldogs Heating & Air name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bulldogs Heating & Air or its affiliates. You may not use such marks without our prior written permission.

Termination of Service

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

We may terminate or suspend your access to our Website or Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Upon termination, your right to use our Services will cease immediately. If you wish to terminate your account or service relationship with us, you may simply discontinue using our Services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of our Website or Services shall be resolved exclusively in the state or federal courts located in [County], [State], and you hereby consent to the personal jurisdiction of such courts.

Changes to the Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our Website and updating the "Last Updated" date at the top of this page.

Your continued use of our Website or Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our Website and Services.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at: