Heat Pump Services
Experience year-round comfort and energy savings with our comprehensive heat pump solutions. From expert installation and repair to routine maintenance, we provide everything you need for efficient, reliable heating and cooling.

What Is a Heat Pump?
A heat pump is an all-in-one heating and cooling system that works year-round to keep your home comfortable. Unlike traditional systems that generate heat, heat pumps simply move heat from one place to another—extracting heat from outside air or ground and transferring it inside during winter, then reversing the process for summer cooling.
This innovative approach makes heat pumps incredibly energy-efficient, environmentally friendly, and cost-effective for many homeowners. Modern heat pumps can operate efficiently even in cold climates, providing reliable comfort in all seasons.
How Heat Pumps Work
Heat Transfer, Not Generation
Unlike furnaces that generate heat by burning fuel, heat pumps simply move heat from one place to another—from outside to inside your home during winter, and from inside to outside during summer.
Refrigerant Cycle
Heat pumps use refrigerant that circulates between indoor and outdoor units to absorb and release heat through a compression and expansion cycle—similar to how your refrigerator works, but on a larger scale.
Winter Operation
In heating mode, the outdoor unit extracts heat from outside air (even in cold temperatures) or from the ground, compresses it to increase the temperature, and distributes it throughout your home.
Summer Operation
In cooling mode, the process reverses—the system removes heat from inside your home and releases it outdoors, effectively cooling your indoor spaces just like a traditional air conditioner.
Energy Efficiency
Heat pumps can deliver 1.5 to 5 times more heating energy than the electrical energy they consume because they move heat rather than generate it, making them highly efficient.
Benefits of Heat Pump Systems
Heat pumps offer numerous advantages over traditional heating and cooling systems, making them an excellent choice for many homes.
Year-Round Comfort
Heat pumps provide both heating and cooling in a single system, eliminating the need for separate furnace and air conditioning units.
Energy Efficiency
Heat pumps can be 2-5 times more efficient than traditional heating systems, significantly reducing energy consumption and utility bills.
Environmentally Friendly
Heat pumps produce fewer greenhouse gas emissions compared to fossil fuel-based systems, helping reduce your carbon footprint.
Consistent Comfort
Heat pumps provide more consistent temperatures throughout your home without the temperature swings common with conventional systems.
Longer Lifespan
Quality heat pump systems typically last 15-20 years with proper maintenance, often outlasting traditional HVAC systems.
Space Saving
Heat pumps require less space than traditional heating and cooling systems, freeing up valuable room in your home.
Types of Heat Pumps We Install
We offer a variety of heat pump systems to meet your specific needs, preferences, and budget. Our experts will help you select the perfect system for your home.

Air-Source Heat Pumps
The most common type of heat pump, air-source systems extract heat from outdoor air and transfer it inside during winter, reversing the process in summer for cooling.
Advantages
- • Lower installation cost compared to geothermal systems
- • Easier installation with minimal disruption to your property
- • Highly efficient in moderate climates
- • Can reduce heating costs by 40-50% compared to electric resistance heating
Considerations
- • Efficiency decreases in extreme cold temperatures (though modern systems perform well down to 0°F or lower)
- • May require supplemental heating in very cold climates
- • Outdoor unit requires adequate space and airflow

Geothermal Heat Pumps
Also called ground-source heat pumps, these systems transfer heat between your home and the ground or a water source, taking advantage of stable underground temperatures.
Advantages
- • Highest efficiency of all heating and cooling systems
- • Can reduce energy consumption by up to 65% compared to traditional systems
- • Extremely quiet operation with no outdoor unit
- • Longest lifespan (20-25+ years for indoor components, 50+ years for ground loops)
- • Consistent performance regardless of outdoor air temperature
Considerations
- • Higher upfront installation cost
- • Installation requires excavation or drilling
- • Requires adequate land area for horizontal loops or deep drilling for vertical loops
- • Longer payback period (though significant long-term savings)

Ductless Mini-Split Heat Pumps
These systems consist of an outdoor unit connected to one or more indoor air handlers, providing zoned heating and cooling without the need for ductwork.
Advantages
- • No ductwork required—ideal for older homes, additions, or room-by-room zoning
- • Individual temperature control for different zones
- • Easy installation with minimal disruption
- • Energy efficient with no duct losses
- • Sleek, modern indoor units that can be mounted high on walls or ceilings
Considerations
- • Higher cost per square foot of conditioned space compared to central systems
- • Indoor units are visible in the living space
- • Each zone requires an indoor air handler
- • Best for open floor plans or individual room conditioning
Not sure which heat pump type is right for your home? Our comfort advisors will assess your needs and help you make the best choice during your free consultation.
Schedule Your Free ConsultationOur Heat Pump Services
We provide comprehensive heat pump services to keep your system operating efficiently year-round.
Heat Pump Installation
Professional installation of new heat pump systems, including system design, sizing calculations, equipment selection, and complete setup.
What's Included:
- Comprehensive home assessment to determine the right system size and type
- Professional installation by NATE-certified technicians
- Proper refrigerant charging and system calibration
- Thermostat setup and system operation training
- Full testing and verification of performance
- Assistance with utility rebates and tax incentives
Heat Pump Repair
Expert diagnosis and repair of all heat pump issues, restoring your system's performance and efficiency quickly and effectively.
What's Included:
- Comprehensive diagnostic assessment
- Repair of refrigerant leaks
- Compressor and fan motor repairs
- Electrical component troubleshooting and replacement
- Thermostat and control system repairs
- Emergency repair services available 24/7
Heat Pump Maintenance
Regular preventive maintenance to keep your heat pump operating at peak efficiency, extend its lifespan, and prevent costly breakdowns.
What's Included:
- Cleaning of indoor and outdoor coils
- Checking and adjusting refrigerant levels
- Inspecting and tightening electrical connections
- Lubricating moving parts
- Testing system controls and thermostat operation
- Comprehensive system performance evaluation
Heat Pump Replacement
When repair is no longer cost-effective, we provide expert guidance and installation of new, high-efficiency heat pump systems.
What's Included:
- Honest assessment of repair vs. replacement options
- Selection of energy-efficient replacement systems
- Removal and proper disposal of old equipment
- Professional installation of new system
- Extended warranty options
- Flexible financing solutions
Signs Your Heat Pump Needs Service
Watch for these warning signs that indicate your heat pump may need professional attention.
Insufficient Heating or Cooling
Your heat pump runs constantly but doesn't maintain comfortable temperatures.
Unusual Noises
Grinding, squealing, rattling, or buzzing sounds that weren't present before.
Higher Energy Bills
Sudden increases in energy consumption without changes in usage patterns.
Frequent Cycling
System turns on and off more frequently than normal.
Ice Buildup
Excessive ice formation on the outdoor unit beyond normal defrost cycles.
Reduced Airflow
Weak air coming from vents indicates potential blower or ductwork issues.
System Won't Turn On
Complete system failure or inability to switch between heating and cooling modes.
Unusual Odors
Musty, burning, or electrical smells when the system operates.
If you notice any of these warning signs, it's important to schedule a professional inspection promptly to prevent more serious issues and costly repairs.
Schedule a Service CallEnergy Efficiency & Savings
Heat pumps are among the most energy-efficient heating and cooling systems available today. Understanding their efficiency ratings can help you make informed decisions.
SEER and HSPF Ratings
Heat pumps are rated by Seasonal Energy Efficiency Ratio (SEER) for cooling and Heating Seasonal Performance Factor (HSPF) for heating. Modern high-efficiency heat pumps can achieve SEER ratings of 18-24 and HSPF ratings of 8-13, with higher numbers indicating greater efficiency.
Coefficient of Performance (COP)
Heat pumps typically have a COP of 3-5, meaning they deliver 3-5 units of heating or cooling energy for every unit of electricity consumed—an efficiency of 300-500% compared to 100% for electric resistance heating.
Annual Savings
Homeowners who switch from electric resistance heating to heat pumps can save 40-60% on heating costs. Those switching from oil or propane systems often see even greater savings, potentially reducing heating costs by 50-70%.
Variable-Speed Technology
Modern heat pumps with variable-speed compressors and fan motors can adjust their output to match exact heating and cooling demands, further increasing efficiency and comfort while reducing energy consumption by up to 40% compared to single-stage systems.
Tax Credits & Incentives
Heat pump installations may qualify for significant financial incentives:
- Federal tax credits up to 30% of installation cost
- Utility company rebates from $500-$3,000
- State and local incentives may also apply
- Special financing options for qualified buyers
Our team will help you identify and apply for all available incentives to maximize your savings.
Heat Pump Maintenance
Regular professional maintenance is essential for keeping your heat pump operating at peak efficiency and extending its lifespan. Our comprehensive maintenance service includes thorough inspection, cleaning, and tuning of all system components.
Benefits of Regular Maintenance:
- Extends system lifespan by 5-10 years
- Maintains peak energy efficiency, saving up to 25% on operating costs
- Prevents costly emergency repairs
- Ensures consistent comfort throughout your home
- Maintains manufacturer warranty coverage
- Improves indoor air quality
- Provides early detection of potential issues
- Reduces carbon footprint through optimized operation

What Our Customers Say
Don't just take our word for it. Here's what some of our satisfied customers have to say about our heat pump services:
"We replaced our old furnace and AC with a heat pump system on Bulldogs' recommendation, and it's been amazing. Our utility bills dropped by almost 40% and we're comfortable year-round. The installation team was professional and took the time to explain how to operate our new system."
Jennifer Davis
Naperville, IL
"After our heat pump stopped working efficiently, Bulldogs diagnosed and repaired the issue quickly. They found a refrigerant leak that two other companies had missed. Their technician was knowledgeable and took the time to show me what was wrong and how they fixed it."
Michael Wilson
Springfield, ST
"We've been on Bulldogs' maintenance plan for our geothermal heat pump system for three years now. Their twice-yearly tune-ups keep our system running flawlessly, and they've caught minor issues before they became major problems. Worth every penny!"
Sarah Thompson
Riverside, ST
Schedule Your Heat Pump Service
Whether you're interested in installing a new heat pump, need repairs for your existing system, or want to schedule routine maintenance, our team is ready to help.
Fill out the form, and we'll contact you promptly to discuss your heat pump needs and schedule your service appointment.
Why Choose Bulldogs for Heat Pump Services
- NATE-certified technicians specially trained in heat pump technology
- Experience with all major heat pump brands and types
- Detailed, upfront pricing with no hidden fees
- Assistance with rebates, tax credits, and financing options
- Comprehensive warranties on all installations and repairs
- 100% satisfaction guarantee on all services
Request Heat Pump Service Service
Frequently Asked Questions
Get answers to common questions about heat pump systems and our services.
How does a heat pump work in cold weather?
Modern heat pumps are designed to extract heat from outdoor air even at temperatures well below freezing. Today's advanced systems can operate efficiently down to 0°F or lower. In extremely cold climates, heat pumps may include supplemental electric resistance heating that automatically activates when needed. Geothermal heat pumps, which extract heat from underground where temperatures remain stable year-round, maintain their efficiency regardless of outdoor air temperature.
How much can I save by switching to a heat pump?
Savings vary based on your current heating system, local climate, and energy rates. Homeowners switching from electric resistance heating typically save 40-60% on heating costs. Those replacing oil or propane systems often see 50-70% savings. Even homes currently using natural gas can see 30-40% savings with high-efficiency heat pumps. During your consultation, we can provide a personalized savings estimate based on your specific situation.
Do heat pumps provide enough heat for cold winters?
Yes, modern heat pumps are designed to provide sufficient heating even in cold climates. Advanced technology has significantly improved cold-weather performance, with some models operating efficiently down to -15°F. For extremely cold regions, we may recommend dual-fuel systems that combine a heat pump with a backup gas furnace for the coldest days, or geothermal systems that maintain consistent performance regardless of outdoor temperatures.
How long do heat pumps last?
With proper maintenance, air-source heat pumps typically last 15-20 years, while geothermal heat pump indoor components last 20-25 years, with ground loops lasting 50+ years. Regular professional maintenance is key to maximizing system lifespan and maintaining efficiency throughout the equipment's life.
Are there tax credits or rebates available for heat pump installation?
Yes, numerous incentives are available for heat pump installations. Federal tax credits currently offer up to 30% of the installation cost for qualifying high-efficiency heat pumps. Many utility companies offer additional rebates ranging from $500 to $3,000 depending on the system efficiency. State and local incentives may provide additional savings. Our comfort advisors will identify all available incentives during your consultation to maximize your savings.
How often should my heat pump be serviced?
We recommend professional maintenance twice annually—once before cooling season and once before heating season. This ensures your system operates efficiently year-round and helps prevent unexpected breakdowns. Our maintenance plans include these bi-annual tune-ups along with priority service and repair discounts.
Can a heat pump replace both my air conditioner and furnace?
Yes, one of the primary advantages of heat pumps is that they provide both heating and cooling in a single system. When properly sized and installed, a heat pump can completely replace your separate furnace and air conditioner, simplifying your HVAC system and often reducing overall energy consumption.
How disruptive is heat pump installation?
Installation time and disruption depend on the type of system and your home's existing infrastructure. Air-source heat pump installations typically take 1-2 days if existing ductwork can be used. Ductless mini-split installations usually require 1-3 days depending on the number of indoor units. Geothermal installations are more extensive, taking 3-7 days due to the ground loop installation. Our team minimizes disruption by using drop cloths, shoe covers, and thorough cleanup procedures.
Have more questions? We're here to help!
Ready to experience the heat pump advantage?
Contact us today to schedule your consultation and discover how a heat pump system can transform your home's comfort while reducing your energy bills.